Cover Letter For The Post Of Customer Service Executive

Customer Service Representative Cover Letter Sample 1:

With 13 years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team.

I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.

I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours.

This summary, as well as my resume, cannot adequately communicate my qualifications in-depth; I look forward to meeting with you to discuss why I would be an asset to your institution. I am available to schedule an interview at your earliest convenience by phone or email.

Customer Service Representative Cover Letter Sample 2:

I am writing to express my interest in a full time customer service position with your company. I read your job posting that appeared on Indeed. I believe my skills, experience, knowledge, and willpower for sales will make me the best candidate for this position.

As you will note from the enclosed resume, I am presently a part time telemarketer and I have many skills that would aid me as a customer service representative for your company. Here are some of the responsibilities I’ve held over the past six years:

  • Experience in selling, promoting ,and advertising products
  • Experience in customer relations
  • Exceptional verifiable talent for ensuring customer satisfaction
  • Using critical selling strategies to exceed productivity goals
  • Excellent written and verbal presentation skill
  • Experience in training new employees

I am currently in my third year of study at Riverson University and I am working toward my Bachelor’€™s degree in Public Health and Safety as well as a certificate in Occupational Health and Safety. Being in these programs has given me the opportunity to gain knowledge relative to the position such as verbal speaking skills, writing, and people skills.

I am confident that my education coupled with my relevant experience will allow me to make a substantial contribution to your company. I feel very qualified to fill your customer service position and would like to arrange an interview at your earliest convenience. Please feel free to contact me at or by email at . Thank you for your consideration, and I look forward to hearing from you.

Customer Service Representative Cover Letter Sample 3:

I am writing in regards to the Customer Service Representative position that is open with your company at this time. I am a highly capable professional with over 7 years of customer service experience. My background, along with my ability to learn quickly and efficiently, will enable me to be a valuable part of your team.

My knowledge of computers, which enables me to pick up new systems quickly, work independently, and efficiently make me a perfect fit for your opening. I possess an uncanny ability to build rapport and relationships with internal and external customers via the telephone. These, coupled with my ability to examine a process to look for improvement as well as manage multiple projects simultaneously all are valuable assets that I feel can benefit your company. I can solve problems, quickly and precisely, which has resulted in sales increases in my previous positions.

My business skills, attention to detail, and general aptitude all have served me in my previous endeavors which have shaped me into an excellent administrator. The approach to my work goes beyond the job description as I am always looking for a way to improve results. In addition to my work, I have always been looked to for decision making.

I have enclosed my resume to display my past achievements, as well as to demonstrate how I can be a valuable part of your team.

Customer Service Representative Cover Letter Sample 4:

I am writing you in reference to the customer service representative position at your company. After seeing your ad posted online, I immediately felt compelled to contact you. As someone who has frequented your business over the years, I believe I have a solid understanding of the needs of your customers. Moreover, I believe that my personal qualities align well with what you are seeking in a representative.

I understand that quality customer service is essential to a successful business and I take pride in filling that role. I’ve worked in various customer service roles over the course of my career. Five years ago, I worked as a cashier and sales representative at Target. I enjoyed the frequent contact I had with customers and the role I played in solving their problems. I am currently employed as customer service representative by Comcast, and take pride in finding creative solutions to problems presented by customers. On an average day, I work with over 200 customers, and am able to leave all of them happy with the service they’ve received.

In addition, I possess personal qualities that make me an ideal candidate for this position. I enjoy speaking with people and finding solutions to meet their needs. I am able to remain calm and positive even when those around me are feeling stressed and anxious, and I am usually able to help others remain calm as well. I work well independently and require very little direct supervision to successfully complete my job. Moreover, I am an energetic worker who is able to give as much effort and dedication to my last call of the day as I am to the first.

I would like to thank you for taking the time to consider my application. Because of the reasons outlined above, I believe I am an excellent candidate for this position. I hope that you will agree with me that we would work well together, and I hope to hear from you in the near future to set up an appointment to further discuss my qualifications. I am available during work hours at 555-555-5555 and by email at [email protected] I look forward to hearing from you.

Additional Resources

The customer cover letter sample in this post is drafted keeping in mind all the constraints essential for a captivating introductory letter. This letter sample will help you understand the important points to be included in your cover letter and write a good cover letter for yourself.

The job of a customer service executive is based on several common skills and proficiencies. Hence, the competition for this job position is usually very high. Hence, you must pay special attention to your customer service resume sample and cover letter which give the first impression of you to the employer.

There are several points to be considered while writing an effective customer service cover letter. Following are some of them with high priority:

Points to Consider while Writing your Customer Service Cover Letter

  • The job of a customer service executive is to interact with the customer or clients. Hence, the language in your cover letter must be exceptionally good and the reader must understand what you are willing to say in one read. This will give the employer a positive sign about your proficiency over the language.
  • Avoid making grammatical, punctuation and spelling errors while writing your resume. Such flaws are a big no while applying for this job position.
  • While writing your cover letter keep the paragraphs small and readable. Try and mention some of the best skills you have that closely relate to this job profile.
  • If you are an experienced candidate do mention your current job details and the responsibilities you perform there. But keep it short.
  • Conclude your cover letter by thanking the recruiter for going through your letter and considering your application.

Hope the above points help you in understanding what’s necessary while writing your letter. Now let’s take a look at the customer service cover letter sample below to understand how it’s drafted.


62 Deer Haven Drive,
Easley, SC 29640

August 5, 2014

Mr. Peter R. Jackson
HR Manager
Ace BPO Pvt. Ltd.
Easley, SC

Re: Application for Customer Service Job Position

I wish to apply for the position of Customer Service Executive as advertised by you in the Easley Times dated August 4, 2014. I have attached my resume addressing the position requirements.

I am a professional customer service executive with on hand experience in call-center as well as retail industries. My prior job duties have endowed me with exceptional communication and interpersonal skills with proficiency in documentation, record keeping, and problem solving.

My current job duties as a customer service executive with Neo Resource Services, Easley, SC, include receiving telephonic calls and manage high volume workloads, resolving more than 500 enquiries, meet performance benchmarks in speed, volume and accuracy, and providing on-call training to the new staff.

Looking forward for an opportunity where we can personally meet and discuss more about my eligibility for the applied job profile.

Thanking you for your time and consideration.

Yours sincerely,
Richard M. Smith

Hope the above customer service cover letter sample guide you in drafting an extremely professional cover letter while applying for the customer executive job profile.

You might also be interested in:

Customer Service Resume Sample
Customer Service Resume Template

Category: Support Cover LettersTags: Customer Care Cover Letter, Customer Service Cover Letter Example, Customer Service Representative Cover Letter Example, Customer Service Representative Cover Letter Sample, Sample Customer Service Cover Letter, Simple Cover Letter Example for Customer Service

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